Frequently Asked Questions
Everything you need to know about StarJam
Do you store the music videos?+
No. We process every video on-the-fly the moment you make a swap, then delete the source. The only thing we keep is your final MP4 — and that's yours, you can download it and we delete our copy after 24 hours.
What if the quality isn't great?+
We're upfront about it: face-swap quality varies depending on the song, the camera angles, and your selfie. That's why your 15-second preview is free — you only pay if you actually like what you see. If you do pay and the result genuinely disappoints, email hello@studioram.app within 24 hours of delivery and we'll refund the payment.
What is StarJam?+
StarJam uses AI to put your face into any music video. Upload a selfie, upload a music video clip, and our AI swaps the performer's face with yours — frame by frame. The result is a sharable video where YOU are the star.
How much does it cost?+
Free preview: 15-second clip with watermark (3 per month). Clip (30s): $5.99. Fan Pack: $99 for 25 clips + priority processing. Top Fan: $249 for 25 clips + lip sync + 3 identity slots. (Full songs coming back soon.) No subscriptions, no hidden fees.
What kind of selfie works best?+
Front-facing, well-lit, eyes visible, face centered in frame. Avoid: sunglasses, extreme angles, heavy filters, or blurry photos. The better your selfie, the better the face swap. A simple phone selfie in good lighting is perfect.
Does it work with any music video?+
It works best with videos where the performer's face is clearly visible and front-facing for most of the clip. Our AI detects faces in each frame — if the face is obscured, at extreme angles, or in dark lighting, those frames will use the original face. See our Best Results Guide for video difficulty ratings and tips.
How long does processing take?+
Free preview (10s): about 30-60 seconds. Full video: 2-5 minutes depending on length. You'll see real-time progress updates while you wait.
Can I swap multiple faces in one video?+
Currently StarJam swaps your face onto all detected performers. Multi-face support (different selfies → different performers) is coming soon as 'Group StarJam' for $14.99.
What video formats are supported?+
MP4, MOV, and WebM files up to 200MB. Most videos from YouTube downloads, screen recordings, or phone recordings work great.
Is this a deepfake?+
StarJam is designed for entertainment — putting YOUR face in a music video as a fun gag. All outputs include an 'AI Generated' watermark and disclaimer. You can only swap your own face (selfie-based consent). We do not allow swapping faces onto content without the face owner's participation.
What about copyright?+
You upload your own video clips for personal entertainment use. StarJam does not host or distribute copyrighted music videos. You're responsible for ensuring you have the right to use any content you upload. Output is for personal sharing and entertainment.
Does StarJam change the voice too?+
The current version keeps the original audio as-is — the face swap maps onto the existing performance, so lip movements naturally match the original singing. Voice blending (mixing your voice with the singer) is coming in a future update.
Can I get a refund?+
We offer a 100% money-back guarantee if the final video quality doesn't meet your expectations. Email hello@studioram.app within 24 hours of delivery and we'll refund the payment. Refunds requested after 24 hours are not available, since the digital good has already been delivered. We're a small team and we want every customer happy — but we also can't sustain refunds on already-delivered videos beyond the 24h window.
Where is my data stored?+
Your selfie and video are processed on secure servers (Google Cloud) and automatically deleted after 24 hours. We do not store, sell, or share your biometric data. See our Privacy Policy for details.
Do I need to download an app?+
No! StarJam runs entirely in your web browser — works on iPhone, Android, desktop, tablet. No app download needed, no app store fees.
What's the difference between StarJam and StudioRam?+
StarJam is a fun face swap tool (from $5.99/video). StudioRam is our professional AI animation studio for creating entire animated series with consistent characters. StarJam is powered by StudioRam's AI engine.